This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our customized products.

Information We Collect

  • We may collect Personal Information: Name, email address, phone number, shipping address, and payment details when placing an order or when you interact with us:
  • Customization Details: Photos, names, text, or other information you provide for your personalized products.
  • Communication: Messages, inquiries, or feedback submitted through our contact forms or customer support.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Personalize your customized products.
  • Communicate with you about your order, updates, or promotional offers (if you subscribe).
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and prevent fraudulent activities.

Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Service Providers: Shipping companies, payment processors, and IT support, only as needed to fulfil your order.

Legal Authorities: If required by law or to protect our rights and safety.

Data Security

We use industry-standard security measures (such as SSL encryption and secure payment gateways) to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience, track orders, and analyse website performance. You can disable cookies in your browser settings, but some features of our website may not work properly.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates.
  • Request deletion of your personal information (subject to legal and business requirements).
  • Opt-out of promotional emails at any time by clicking the “unsubscribe” link.

Retention of Data

We will retain your information only as long as necessary to fulfil your orders, comply with legal obligations, or resolve disputes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please  click on “contact us”